Privacy Policy
How we collect, use, store, and protect the information you share with us.
1. Introduction
Sartech Display & Electronics Private Limited (formerly Sartech Display India Private Limited) respects your privacy and is committed to protecting the personal information shared with us through our website, enquiry forms, emails, phone calls, and other business communication channels.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for our products and services.
2. Information We Collect
We may collect the following information:
- Name
- Company name
- Email address
- Phone number
- Location / address
- Product enquiry details
- Technical requirements, LCD specifications, drawings, samples, documents, or files shared by you
- Website usage information such as browser type, device type, IP address, pages visited, and enquiry source
We collect this information when you voluntarily submit it through our website, email, phone, or other business communication channels.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries
- To provide quotations, technical discussions, samples, or product/service information
- To review LCD, backlight, display, or custom electronic component requirements
- To communicate regarding design, development, sampling, testing, production, and delivery
- To improve our website, products, services, and customer experience
- To maintain business, technical, and internal records
- To comply with legal, regulatory, contractual, or business requirements
We do not sell or rent your personal information to any third party.
4. Technical and Business Information
Any drawings, specifications, display requirements, samples, or technical documents shared with us are used only for business evaluation, design review, quotation, development, testing, manufacturing, or related communication.
We take reasonable steps to keep customer technical information confidential and restrict access to authorised personnel only.
5. Sharing of Information
We may share your information only where necessary with:
- Our internal design, production, quality, sales, or management teams
- Website hosting, email, analytics, or IT service providers
- Logistics, courier, packaging, or business support partners
- Vendors or service providers involved in sample development, testing, or production support, where required
- Government authorities, regulators, or legal bodies, if required by law
Any such sharing is limited to the purpose for which the information is required.
Enquiries and job applications submitted through the forms on this website, including any file you attach, are processed by our website hosting provider (Vercel) and delivered to our mailbox by an email delivery service (Resend). Before a form is sent, Cloudflare Turnstile checks that it is being filled in by a person rather than an automated program; for this, Cloudflare processes technical information about your browser and connection. They are not stored on the website itself. Your details are kept in our email and business records as described in Section 7.
6. Data Security
We take reasonable steps to protect your personal information and business information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of online transmission, email communication, or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary for business, legal, contractual, technical, quality, or regulatory purposes.
Information related to enquiries, quotations, samples, drawings, testing, and orders may be retained for future reference, quality records, compliance, and customer support.
8. Recruitment and Job Applications
If you apply for a position at Sartech, the information you submit may include your contact details, employment history, salary information, and any resume or supporting document you upload.
This information is used only for recruitment and employment-related communication. It is not used for marketing, and it is not treated as a product or sales enquiry.
Applications may be retained for consideration against future positions. You may request deletion of your recruitment data at any time using the contact details published on this website.
9. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website performance, understand visitor behaviour, and enhance user experience. Visitor statistics are collected using privacy-friendly, cookie-free analytics that do not identify individual visitors.
You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
10. Your Rights
You may contact us to request access, correction, updating, or deletion of your personal information, subject to applicable laws and legitimate business requirements.
You may also withdraw consent for future communication where processing is based on consent.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such external websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest revision date.
13. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
Sartech Display & Electronics Private Limited
Formerly Sartech Display India Private Limited
Email: info@sartechindia.com
Phone: +91 80776 46729
Address: G-212, First Floor, RIICO Industrial Area, Karoli, Bhiwadi, Khairthal-Tijara, Rajasthan 301707